This Cancellation & Refund Policy (“Policy”) applies to all products and services offered by Nivarana through its website or any other online platform. By using our products and services, you agree to adhere to the terms and conditions outlined in this Policy.
Cancellation
Digital Products: You may cancel the purchase of any digital product (e.g., software, e-books, or digital downloads) within [number of days] days from the date of purchase. To request a cancellation, please contact our customer support team at [your contact email or phone number]. Once the cancellation request is processed, you will receive a full refund in accordance with our refund procedure.
Services: The cancellation of services (e.g., subscriptions, consulting, or support agreements) is subject to the terms specified in the service agreement or contract. Please refer to the specific service agreement for details on the cancellation process and any associated fees.
Refund Policy
Digital Products: Refunds for digital products will be processed in the following manner:
- Requests for refunds should be submitted to [your contact email or phone number].
- Refunds will only be issued within [number of days] days from the date of purchase.
- Refunds will be issued to the original payment method used for the purchase.
- A valid reason for the refund request may be required, and the final decision will be at our discretion.
Services: Refunds for services will be processed in accordance with the terms outlined in the service agreement or contract. Please review the specific service agreement for information on the refund process and any applicable fees.
Physical Products: We do not accept returns or offer refunds for physical products, such as merchandise or printed materials, unless the product is damaged or defective upon receipt. In such cases, please contact our customer support team within [number of days] days of receiving the damaged or defective product to request a return and refund.
Contact Information
If you have any questions or concerns regarding this Cancellation & Refund Policy, please contact us at:
Nivarana, ozonivarana@gmail.com, +91 97107 15879
Policy Updates
Nivarana reserves the right to update or modify this Cancellation & Refund Policy at any time without prior notice. Any changes to this policy will be posted on our website.
Last Updated: 30 October 2023
Please review this policy periodically to stay informed about any changes or updates.